Below you will find videos of previous NHS Elect webinars.

See upcoming webinars >>

Understanding the Consumer Patient - 22nd February 2017

Length: 60 minutes

Summary: Sue Kong, Director of Marketing and Patient Experience, shares the latest thinking on patient satisfaction, and highlights a range of methods to help improve the customer experience.

 

Writing for the Web Webinar - 25 January 2017

Length: 60 minutes

Summary: Joe Blunden, Deputy Director of Marketing and Patient Experience, provides some quick tips and tricks to improve your website overnight.

 

Supporting Documents:

During the webinar you would have heard Joe refer to the following documents:

The webinar presentation can be found below:

 

Social Media Strategy Webinar - 23 February 2016

Length: 60 minutes

Summary: Joe Blunden, Assistant Director of Marketing and Patient Experience, outlines the key elements of an effective social media strategy.

 

Supporting Documents:

During the webinar you would have heard Joe refer to the following documents:

The webinar presentation can be found below: