Online
Zoom
Online video conferencing
In this 2.5 hour zoom workshop, we will seek to explore and support understanding of how human interaction with systems and people, particularly at times of stress, can have either a positive or detrimental effect on clinical delivery and ultimately the safety of staff, patients and visitors.
Focusing on self, the effects of teamwork, tasks, equipment, workspace, culture and organisation on human behaviour and abilities and application of that knowledge in a clinical setting, we provide practical cases (based on real events), and encourage reflective practice, using best practice industry leading tools and techniques.
Lead facilitator
Mark Leyshon
An experienced commercial practitioner, Mark initially started his career in the Automotive industry within Supply Chain Management, and was actively involved in his organisations world class continuous improvement programme. He then moved on to a variety of senior, and executive commercial posts in the rail, energy and travel industries, where his experience includes acquisitions and a management buy out. At the turn of the Millennium Mark started his own Consultancy Company providing PFI support before broadening into a wide variety of improvement and change management assignments.