This workshop will enable participants to learn from experienced practitioners and develop a range of approaches which suit their own style and the situations they face. The session will provide a step-by-step approach to the process and provide them with practical examples and opportunities to practise various techniques.

Negotiation and Influencing Skills

24/09/2019 09:30:00
This workshop will enable participants to learn from experienced practitioners and develop a range of approaches which suit their own style and the situations they face. The session will provide a step-by-step approach to the process and provide them with practical examples and opportunities to practise various techniques.
The session is aimed at those who are new to writing business case, those who have some experience but have not had formal training and those who would like to improve their skills and knowledge in this area. Typical attendees include junior and middle managers, clinicians in a management role and commissioners.

Business cases

25/09/2019 09:30:00
The session is aimed at those who are new to writing business case, those who have some experience but have not had formal training and those who would like to improve their skills and knowledge in this area. Typical attendees include junior and middle managers, clinicians in a management role and commissioners.
This session was developed in collaboration with colleagues in the NHS, airlines, telecommunications
and international aid sectors to help delegates maintain personal effectiveness and psychological wellbeing under pressure.

Building personal resilience - BIRMINGHAM

02/10/2019 09:30:00
This session was developed in collaboration with colleagues in the NHS, airlines, telecommunications and international aid sectors to help delegates maintain personal effectiveness and psychological wellbeing under pressure.
There are a number of simple tools and techniques that support Lean thinking and Service Improvement. Recommended by the NHS Institute’s 7 Ways to No Delays and the Modernisation Agency’s Ten High Impact Changes, these are proven to help staff reduce waiting lists.

Introduction to Process Mapping, Demand and Capacity

03/10/2019 09:30:00
There are a number of simple tools and techniques that support Lean thinking and Service Improvement. Recommended by the NHS Institute’s 7 Ways to No Delays and the Modernisation Agency’s Ten High Impact Changes, these are proven to help staff reduce waiting lists.
This one-day introduction to leadership is targeted at those working in either their first role leading and managing other people or, those who have received little or no formal introduction or training in this area.

Leadership & Management Fundamentals

08/10/2019 09:30:00
This one-day introduction to leadership is targeted at those working in either their first role leading and managing other people or, those who have received little or no formal introduction or training in this area.
In this session, we will de-mystify the concepts and principles of project management and show you some of the ideas and approaches that can be utilised in delivering successful change management
for “sticky problems”

Project Management

15/10/2019 09:30:00
In this session, we will de-mystify the concepts and principles of project management and show you some of the ideas and approaches that can be utilised in delivering successful change management for “sticky problems”
This workshop is aimed at anyone who is running an improvement project or managing a service and wants a better way of demonstrating progress. Although some statistical concepts will be presented, you do not require any particular knowledge of statistics to benefit from the day.

Measurement for Improvement Workshop

05/11/2019 09:30:00
This workshop is aimed at anyone who is running an improvement project or managing a service and wants a better way of demonstrating progress. Although some statistical concepts will be presented, you do not require any particular knowledge of statistics to benefit from the day.
This is an interactive one day workshop exploring the role of a facilitator. The course is aimed at those who often find themselves facilitating workshops, meetings and events.

Facilitation Skills

20/11/2019 09:30:00
This is an interactive one day workshop exploring the role of a facilitator. The course is aimed at those who often find themselves facilitating workshops, meetings and events.
This one day course will show delegates tried and tested methods to develop their coaching style and introduce them to tools and models that they can apply in the workplace.

Coaching Skills for Managers

03/12/2019 09:30:00
This one day course will show delegates tried and tested methods to develop their coaching style and introduce them to tools and models that they can apply in the workplace.