This workshop provides an opportunity to start thinking differently about conflict and challenging some of the myths we have about conflict and difficult conversations. It will explore different techniques including Appreciative Inquiry, assertive language and behaviour, reframing and the Harvard Negotiation planning framework to equip participants with practical tools that can be used to manage challenging conversations and conflict more positively.

Conflict Resolution

22/02/2018 09:30:00
This workshop provides an opportunity to start thinking differently about conflict and challenging some of the myths we have about conflict and difficult conversations. It will explore different techniques including Appreciative Inquiry, assertive language and behaviour, reframing and the Harvard Negotiation planning framework to equip participants with practical tools that can be used to manage challenging conversations and conflict more positively.
Delegates will develop core coaching skills in listening and questioning to help get the best out of their teams. We explain through discussion, role-play and case study how to coach staff to improve team development and performance.

Coaching Skills for Managers

01/03/2018 09:30:00
Delegates will develop core coaching skills in listening and questioning to help get the best out of their teams. We explain through discussion, role-play and case study how to coach staff to improve team development and performance.
The main requirement for anyone attending this session is that they’re genuinely interested in the topic and prepared to question their own approach and what they think they know about it.

Key Leadership Skills

06/03/2018 09:30:00
The main requirement for anyone attending this session is that they’re genuinely interested in the topic and prepared to question their own approach and what they think they know about it.
The workshop will explore John Kotters 8 step change model and how we might best apply this in our healthcare environments. It will also explore the concept of resistance to change and demonstrate how developing and utilising a ‘polarity map’ and its principles can help to address chronic organisational issues that are inherently unavoidable and appear unsolvable.

Managing Change and Dealing with Unsolvable Problems

22/03/2018 09:30:00
The workshop will explore John Kotters 8 step change model and how we might best apply this in our healthcare environments. It will also explore the concept of resistance to change and demonstrate how developing and utilising a ‘polarity map’ and its principles can help to address chronic organisational issues that are inherently unavoidable and appear unsolvable.
This session was developed in collaboration with colleagues in the NHS, airlines, telecommunications and international aid sectors to help delegates maintain personal effectiveness and psychological well-being under pressure.

Psychological Resilience

22/03/2018 09:30:00
This session was developed in collaboration with colleagues in the NHS, airlines, telecommunications and international aid sectors to help delegates maintain personal effectiveness and psychological well-being under pressure.
In this session, we will de-mystify the concepts and principles of project management and show you some of the ideas and approaches that can be utilised in delivering successful change management for “sticky problems”.

Project Management

17/04/2018 09:30:00
In this session, we will de-mystify the concepts and principles of project management and show you some of the ideas and approaches that can be utilised in delivering successful change management for “sticky problems”.