Our areas of expertise

We understand the challenges that are affecting healthcare organisations right now and have created a unique range of consultancy services to help you deliver sustainable outcomes that make a real difference to service users and staff.

Our most popular services fall within the key areas below, but we regularly work on special projects outside of these too. Please do get in touch to discuss your specific requirements.

Developing models of care and improving pathways
If you want help to improve a clinical model, service or care pathway, we can work with you to create a tailored approach.
Network design and programme support
We specialise in creating lasting networks that enable health and care organisations to rapidly adopt best practices and improve services.
Human factors and ergonomics
We help organisations to optimise their workplaces for safety, comfort, and efficiency.
Strategy and systems thinking
We help organisations and systems to navigate the complex healthcare environment through specialised support.
Communications and engagement
Our innovative Communications and Engagement Team provide a one-stop-shop for all of your communication needs.
Workforce planning and redesign
We can help you rethink your workforce planning and redesign to ensure organisational success and readiness.
Workforce development, digital skills and educational resource design
We will collaborate with you to establish effective strategies to grow your workforce and retain existing talent.
Conflict, facilitation and mediation
Our team has first-hand experience of supporting managersindividuals, and teams to address workplace conflict and relationship breakdown.
Team development
We design tailored programs to help teams foster collaboration, communication, and productivity.

How we work

Whether you are looking for a small-scale solution or a long-term partner, we will typically apply a four-step process to our work with you.
1. Explore
We will explore the problem with you to fully understand it.
2. Define
We will define and test the problem with key stakeholders.
3. Solve
Together, we’ll create the most appropriate solution for your needs
4. Deliver
We will deliver the intervention as efficiently as possible.

Paying for services

Whether your organisation is currently a member of NHS Elect or not, we pride ourselves on delivering cost-effective solutions.

Full members of NHS Elect

If your organisation is a full member of NHS Elect, you can use your membership tokens in exchange for consultancy and bespoke services at a rate of four tokens per day. If you would like to pay for additional services, we are pleased to offer a discounted rate. As a member, you also enjoy many other benefits, including access to more than 120 webinars and self-directed online courses. Find out if your organisation is a member.


If your organisation is not a full member you can still access our consultancy services by paying directly. Our finance team will work with you to make this process as straightforward as possible. Find out how to join us as a member.

Get in touch

We would really like to find out more about your needs. To arrange a call with one of our team, please email us today.

Contact the team