Flow 1 Introduction to Demand and Capacity

Mike Davidge
This interactive two-hour webinar, the first of three on this topic, will address this vital question: Why do queues form? So, if you have an interest in making your workflow...

7 steps to measurement for improvement

Mike Davidge
In this one-hour webinar, we will help you answer two important questions. Have the recent changes I've made to my service made a difference? How can I track the impact...

Intro to process mapping

Nicola Chandler
You’ve identified a problem in your service; things aren’t going quite to plan, and you know that they could be better. You would like to improve the patient experience...

NHS Elect - QI Network

Catherine Heaney
Join us for the next meeting of NHS Elect's QI Network. Are you experienced in quality improvement and want to learn how organisations can support, develop, and embed QI approaches...

Flow 2 How to reduce waits and delays

Mike Davidge
This 2-hour virtual workshop, the second of three on the topic of Flow, offers a proven approach to successfully reducing waiting times and improving flow. So, if you have a ...