Lean thinking methodology

Presented by Nicola Chandler
This session is recommended for all staff who are interested in redesigning services and pathways for the benefit of patients and staff.The workshop will give participants ...

Presenting data effectively

Presented by Robin Davis
This one hour webinar will help those who are not data specialists to present their data more effectively. Aimed at NHS managers and supervisors, the session will help you pr...

Pathway Mapping

Presented by Mike Davidge
Process mapping is a powerful diagnostic tool to help understand all of the activities that take place within your various pathways. It is useful for building teams and creating a ...

Experience based design

Presented by Lisa Godfrey
Within the Quality Improvement agenda we are keen to support the co-design of improvements with patients and staff. To enable this we use a methodology called Experience Based Desi...

Human Factors - part one

Presented by Nicola Chandler
This is the first in a two part programme in which we will seek to explore and support understanding of how human interaction with systems and people, particularly in a time of str...