Process Mapping

Nicola Chandler
Process mapping is a powerful diagnostic tool to help understand all of the activities that take place within your various pathways. It is useful for building teams and creating a ...

Intro to Quality Coach Programme

Catherine Heaney
The Quality Coach Development Programme (QCDP) is an exciting opportunity for individuals and teams to develop and strengthen their skills around QI and QI coaching. This webinar p...

Human Factors Introductory

Lydia Lofton
An introduction to the human factor in healthcare practiceThis ninety-minute webinar will introduce human factors in clinical and professional healthcare practice. It will help y...

Getting started with your QI journey

Andy Mitchell
An introduction to using Quality Improvement (QI) to bring about change and improvementWhat do we mean by QI, and how can we recognise opportunities for improvementHow does...

Human Factors Advanced

Lydia Lofton
Human Factors and Ergonomics in Healthcare Practice.This session will explore human factors from the lens of sociotechnical system interactions. We will discuss how to analyse an...