Patient Engagement 3: Key principles and tools for effective engagement

Presented by Sue Kong
Module 3 will take you through a range of effective tools and techniques for identifying possible changes that could improve the services you deliver.

Developing a flexible approach to your leadership behaviours

Presented by Eilis Parker
In this session, we willIntroduce the modelConsider the importance of getting it rightHow our habits might lead us to use the wrong style (even when we mean well)Consider...

Nudge Theory and Persuasion

Presented by Jim Timpson
This 90 minute session will highlight how cognitive thinking, behaviours and decision making are not always as rational as economists and others might have us think. It will focus ...

Introduction to QI 5: Testing Changes

Presented by Robin Davis
Module 5 will provide step by step guidance for testing changes, using the PDSA approach.

Project Management 1: The project management cycle and planning

Presented by Gareth Corser
In this first session we will demystify the concepts and principles of project management and show you some of the ideas and approaches that can be used to deliver a successful pro...