Online Facilitation 4: Tools of Engagement

Presented by Joe Blunden
This interactive one hour workshop will cover:Building rapport onlineStimulating interactionFive useful engagement techniques

Introduction to QI 4: Involving service users

Presented by Robin Davis
Module 4 in this series of one hour webinars will outline the huge benefits of patient engagement and provide you with some tools and techniques for gathering patient feedback.

An introduction to action learning

Presented by Linda Keenan
This two hour workshop will explain what action learning is, what it is for and how it works in practice. Participants will take away an understanding of the origins and principles...

Online Facilitation 5: Being brilliant online

Presented by Joe Blunden
Module five will provide eight tips for online facilitation. How would you redesign a session you currently run?

Introduction to QI 5: Testing Changes

Presented by Robin Davis
The final webinar in this series will provide step-by-step guidance for testing changes using the PDSA approach.