Filming on a smartphone

Presented by Joe Blunden
With YouTube as the second most visited website in the world, creating videos for your marketing channels has never been so important. This webinar will teach you the basics of usi...

Process Mapping

Presented by Nicola Chandler
Process mapping is a powerful diagnostic tool to help understand all of the activities that take place within your various pathways. It is useful for building teams and creating a ...

Resilient people in compassionate organisations

Resilient people can survive dysfunctional organisations and healthy team cultures can support exhausted people but with effort and insight we can create teams in which people know...

Introduction to QI 2: Measuring change

Presented by Robin Davis
The second session in this series will take you through the key principles of effective measurement to help you measure the true impact of your improvement project. This session in...

7 steps to measurement

Presented by Mike Davidge
In this one hour webinar we will help you answer two important questions. Have the recent changes I've made to my service made a difference? How can I track the impact of a p...