Change 2: Human dimensions of change

Presented by Nicola Chandler
The focus of this session is on the behavioural aspects of change. We know that people going through a change process will experience a gamut of emotions which lead to behaviours w...

Universal Influencers

Presented by Jim Timpson
This session is a partner piece to our Nudge and Persuasion session and takes participants through some interesting and practical concepts using Robert Cialdini's six universal inf...

Lean Thinking methodology

Presented by Nicola Chandler
This two hour session focuses on providing participants with an understanding of Lean Thinking Methodology so that they are better equipped to apply it to their workplace. Th...

Project Management 4: Tools of engagement

Presented by Gareth Corser
The fourth session in the series will look at tools of engagement. It will cover:Building rapport on-lineStimulating interactionFive useful engagement techniques (eg de Bon...

Change 1: Leading change

Presented by Nicola Chandler
This one hour session - the first in a series of three - provides an introduction to leading change in a healthcare environment. This session will explore why change often fa...