Change Module 2 Human dimensions of change

Jim Timpson
The focus of this session is on the behavioural aspects of change. We know that people going through a change process will experience a gamut of emotions which lead to behaviours w...

Intro to Quality Coach Programme

Catherine Heaney
The Quality Coach Development Programme (QCDP) is an exciting opportunity for individuals and teams to develop and strengthen their skills around QI and QI coaching. This webinar p...

Carmine Gallo - Talk like Ted

Leanne Saddler
Join us for a discussion on this popular book, which claims to be a ‘A powerful guide to public speaking, based on the scientific analysis of hundreds of TED presentations an...

Lean Thinking (TEST Fran)

Caroline Dove
The focus of this webinar is to provide participants with an understanding of the Lean Thinking Methodology so that they are better equipped to apply it to their workplace. If you ...

Process Mapping

Nicola Chandler
Process mapping is a powerful diagnostic tool to help understand all of the activities that take place within your various pathways. It is useful for building teams and creating a ...