Negotiating and influencing

Presented by Mark Leyshon
This ninety minute session will cover negotiating strategies, the FBI behavioural stair, Thomas and Kilmann's conflict styles (avoidance, accommodation, compromise, competition and...

Appraisal Training

Presented by Linda Keenan
This 90 minute session will benefit managers gearing up to conduct appraisals as well as those thinking about their own appraisals and how to get the most out of these. It will con...

Online facilitation skills 2: Mastering the technology

Presented by Joe Blunden
The second module in this series of 5 will include a tour of platforms and will consider the pros and cons of each. It will also look at how to get set up correctly and how to use ...

Resilient people in compassionate organisations

Presented by Linda Keenan
This session offers a simple four step process for auditing your environment to understand what's currently helping and hindering your wellbeing; reflecting on your habits to ident...

Driver Diagrams

Presented by Lisa Godfrey
This one hour webinar explores driver diagrams, a powerful improvement and measurement tool, essential for anyone involved in improvement.The session will include multiple NHS ex...