Marketing, Comms, Patient Experience/Engagement Network Meeting

Presented by Sue Kong
This virtual network event is going to look at how our members have been able to develop new ways to communicate and engage and gain insight of their staff and patients' needs over...

Project Management 2: The role of the project manager

Presented by Gareth Corser
The second session in the series willlook at the functions and responsibilities of the project managerconsider the project manager as a 'change agent'focus on how to build ...

Customer care for internal customers

Presented by Sue Kong
Many of us work in organisations or departments which provide support either to internal customers or to a business customer such as another NHS organisation. How do you sell your ...

Social media in the NHS

Presented by Joe Blunden
This 90 minute workshop will examine the many ways in which social media can be used to enhance the experiences of staff and patients.The workshop will coverwhat social media...

Writing an effective business case

Presented by Gareth Corser
This on-line two hour session provides practical guidance on writing business cases based on Her Majesty's Treasury Guidance. Delegates will work through and understa...