Facilitating QI online

Presented by Robin Davis
This interactive two hour workshop will share tips, hints and ways of working with teams online to support QI projects.The workshop will include:The fundamental skill o...

Compassionate conversations

Presented by Linda Keenan
In this short webinar we will explore how to build on the compassion we see every day in our workplaces and reflect how we develop this into the deep connections that are at the he...

Human Factors - part one

Presented by Nicola Chandler
This is the first in a two part programme in which we will seek to explore and support understanding of how human interaction with systems and people, particularly in a time of str...

Experience based design

Presented by Lisa Godfrey
Within the Quality Improvement agenda we are keen to support the co-design of improvements with patients and staff. To enable this we use a methodology called Experience Based Desi...

Nudge theory and persuasion

Presented by Jim Timpson
This ninety minute session includes a wide variety of ideas and techniques to improve your influencing and persuasion skills. We will highlight how cognitive thinking, behaviours a...