Our Membership Package

Our membership package includes all of the following:

Bespoke In-house Workshops

A series of bespoke, on-site training sessions tailored to the needs of the organisation.

Specialist Consultancy

Support from our team of specialist consultants, be that day-to-day advice or more structured support for a particularly project.

Invitations to Courses and Seminars

Invitations to a wide range of network events and other training opportunities.

Access to Shared Resources

Access to a large library of useful resources, including presentations, guides and templates.

Marketing Materials

Creation of free marketing materials, such as a microsite.

Networking Opportunities

Numerous opportunities to network with NHS colleagues and share best practice and ideas.


Account Management

Dedicated account management to ensure membership benefits are maximized.

See the benefits that membership can provide

Areas of Support

We provide a wide range of services in six key areas:

Quality Improvement and Measurement: Including support to design and deliver local quality improvement projects, apply lean techniques to improve efficiency, and manage capacity more effectively.

Business of Healthcare: Including support to write effective tenders, manage mergers and acquisitions more efficiently, and create improved models of care.

Marketing, Communications and Branding: Including support to write targeted marketing and communications strategies, deliver more engaging social media activity, and create effective promotional materials.

Customer Care: Including support to train staff at all levels to improve customer care, capture and evaluate feedback from service users, and deliver ‘train-the-trainer’ programmes.

Organisational Development: Including support to deliver effective leadership programmes, enhance team building, and develop staff at all levels through tailored programmes.

Coaching: Including 1:1 coaching, team coaching, and supporting organisations to develop ‘in-house’ coaching programmes.