When
Day:
Tuesday
Date:
03 May 2022
Time:
15:00 - 16:00
Duration:
1 hour
Prices
Members:
Free
Non-members:
£99.00
Where
Zoom
Online video conferencing

This one hour webinar will identify what makes a conversation difficult and considers the contribution we may make to difficulties with others. It will also look at a model approach to having a difficult conversation, the importance of language and the superpower that is listening. Finally it will also cover how to plan, structure and open a difficult conversation.

Lead facilitator

Jim Timpson  

Jim joined Elect in 2004 to set up the “Business of Healthcare” work-stream focusing on the financial sustainability of NHS services. This built on 7 years of experience in the IT recruitment business and 10 years of general management experience gained via the NHS Management Training Scheme. After a few years helping members on joint ventures, business cases, tender responses and negotiation strategies he was being asked to do increasing amounts of facilitation, change management and leadership development work. This prompted him to gain first a certificate in practice and then an MSc in Organisational Development from Roffey Park Institute. He still works on business oriented projects but a growing proportion of his time is devoted to work on Resilience; Conflict and Culture.

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