When
Day:
Tuesday
Date:
16 August 2022
Time:
12:00 - 13:00
Duration:
1 hour
Prices
Members:
Free
Non-members:
£99.00
Where
Zoom
Online video conferencing

During this hour we’ll identify what makes a conversation difficult and consider the contribution we may make to difficulties with others. We’ll also look at a model approach to having a difficult conversation, the importance of language, and the superpower that is listening. 

This session is part of our 24 hour charity webathon. The webathon has one booking link. Please make a note of the start time of your session(s).

Lead facilitator

Linda Keenan  

Linda joined NHS Elect in 2014, she brings considerable organisation and leadership development experience gained in the health, charity, and housing sectors. Prior to joining NHS Elect, Linda ran her own organisation development consultancy for 12 years, working predominantly in the charity sector with organizations such as Medecins Sans Frontieres and the British Heart Foundation. Linda has an MSc in Organisation Development from Roffey Park (University of Sussex) and an accredited advanced action learning facilitator (ILM) and facilitator trainer, advising members on how best to introduce action learning alongside leadership development and to support culture change initiatives. An experienced and accredited workplace mediator, Linda trained with the internationally respected Centre for Effective Dispute Resolution (CEDR).

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