23 May 2024
14:30 - 15:30
1 hour

MS Teams
Online video conferencing

In a fast-paced, rapidly changing world, the only thing that’s guaranteed is more uncertainty. This webinar will introduce you to the first-of-its-kind programme, Uncertainty Experts created to equip you with the tools needed to not just survive but thrive in uncertainty and be ready to embrace an uncertain future. Hosted by best-selling author Sam Conniff and cognitive scientist Katherine Templar Lewis and drawing from what is now the world’s most extensive research study on the human impact of uncertainty, the Uncertainty Experts are guaranteed to reduce anxiety, increase creativity, unlock innovation and will teach you how to turn uncertainty into a positive generative force.

The webinar will cover:

  • The how and why of changing your relationship with uncertainty.
  • Introduction to Uncertainty Tolerance, the key skill to navigate the 21st century.
  • Understanding the relationship between change and uncertainty and anxiety and creativity.
  • A new paradigm for leadership and personal growth
  • Tips and practical tools to help you face both personal and professional uncertainty.
  • Q&A

We will also invite all attendees to join our wider program.

Lead facilitator

Sue Kong  

Sue Kong joined NHS Elect in April 2005 as their Director, leading on the marketing of NHS Services and assisting the Department of Health with the Gastroenterology 18 weeks commissioning pathways. Prior to joining NHS Elect, Sue was Executive Director for Strategy and Planning at North West London Strategic Health Authority and has operational and planning experience in acute hospitals in London and the East Midlands.

Sue has an MBA (distinction) specialising in marketing and is a CIM Chartered Marketer. Sue has chaired the Health Service Journal NHS marketing conferences and has published in the Journal of Management and Marketing in Healthcare, regularly sharing good examples of healthcare marketing and patient experience from around the world. Sue is a member of the editorial board for the Journal of Patient Experience (SAGE). She loves learning from different sectors and has presented as a Business Insight Leader for Warwick Business School, the Institute of Directors, National Housing Federation & 2020 Arab Health Congress.

Booking options

Already NHS Elect member?
Sign in to book a place for this event.

Sign in
1099 people viewed this event

Not NHS Elect member?
Pay for one-off access.