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The art of storytelling in healthcare - a new or old skill?

Storytelling has always been a part of healthcare - whether it’s sharing patient experiences, influencing change, or making complex ideas more relatable. Join Mandy and Alice to explore how storytelling can be an overlooked skill in healthcare, but when used effectively, it can drive meaningful change.

Part of our 24-hour charity webathon - 24 incredible webinars for one great cause!
This session is free for NHS staff. But if you're able to, we’re raising money for four incredible health and care charities, so please donate below.

Date Friday, 02 May 2025 04:00 AM - 05:00 AM
Where Details Online Online - MS Teams
User Details Members: Free
Level Details Suitable for all levels
This event has already taken place, but you can watch the recording and download resources below.

Lead facilitators

Alice Clayton

Alice joined NHS Elect in September 2018. During this time, Alice has been working with NHS organisations across a range of NHS Elect’s Improvement Networks to provide measurement and quality improvement expertise. As part of this work, Alice has developed a strong interest in improving patient and staff experience, using techniques such as Experience Based Design to measure current experience and understand potential improvements. This has led to the publication of two large scale studies looking at patient and staff experience across the NHS.

While working at NHS Elect, Alice developed her skills in data protection and obtained a Data Protection Practitioner qualification. Alice now holds the role of Data Protection Officer at NHS Elect, and is responsible for monitoring compliance with GDPR and current data protection laws, including managing internal data protection activities, advising on data protection impact assessments, and staff training.

Help us raise money for four amazing charities

This session is part of our special charity webathon, offering 24 hours of free learning for NHS staff as a thank you for everything you do.

If you’re able to, we kindly ask for a small voluntary donation. All the funds will go directly to four incredible charities supporting people through life’s toughest moments.

Donate now

Resources



Recording

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