Overview

This course will provide participants with the fundamental skills to engage with service users effectively.

It will highlight the key benefits of engagement activities and help participants identify those who should be engaged with.

It will also share key principles for effective engagement and demonstrate a wide range of practical tools that participants could utilise.

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Learning outcomes

Through this course you will learn:

• The benefits of patient engagement
• How to recruit patients for engagement
• Effective tools and techniques
• How to plan patient engagement activity

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Learning materials