How can you deal with 'difficult people' or people who are resisting change? Both terms usually really mean either, “how do I make them do what I want to do’ or “tell me how to make them think how I do”.
Dr Semmelweis's story is also one that suggests we make the greatest changes and have the most insight when we see how we are part of the problem. If you haven't heard the story before, download the document and see what you think. Consider whether we need to let go of being 'right' and knowing the answers?