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Communications and engagement training

Effective communication can make a significant difference to healthcare organisations, the staff within them, and the patients they serve. We understand the communication challenges that organisations face on a day-to-day basis and have developed a number of interactive training workshops to help meet those needs by developing and empowering healthcare professionals.

Book team or organisational training using your membership tokens or pay directly.

Training workshops

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Communication consultancy services

We also deliver a wide range of communication and engagement consultancy services. Offering everything from strategy creation and campaign planning to video production and social media delivery, the team have extensive experience providing services for healthcare colleagues across England.

Find out more about our consulting services >

Why choose us

Exceptional ratings

Our commitment to excellence is reflected in our consistently high training ratings, with an average score of over 9 out of 10. Participants praise our workshops for relevance and practicality.

Tailored for healthcare

Our training is designed specifically for healthcare professionals, ensuring that every lesson, exercise, and case study is relevant to your unique challenges and needs.

Expert facilitators

Our facilitators are not just trainers but seasoned healthcare communication and engagement consultants with experience across the NHS. They bring real-world knowledge to the training space.

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Our facilitators

Our facilitation team is what sets us apart. Each member of the team brings a wealth of experience and knowledge to the training they deliver. But more importantly, they also bring kindness, empathy and understanding to each and every session.

Find out about our team >

Did you know?

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1,000

training and OD workshops are delivered by our team every year

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150

the number of communications workshops we ran last year

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9/10

the average rating delegates give our communications training sessions

What our delegates say

"I learned so much from Joe, not only about the content he shared but his ease and passion for the facilitation of teaching.”
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"Brilliant session from beginning to end, nothing to improve on, the facilitator was fantastic, I learnt a lot.”
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"Interactive, high-energy presenter, relatable to my role, interesting presentation, organised, well presented, flowed well.”
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About our training

Who is the training for?

We provide training for groups and teams of all levels, including both clinical and non-clinical staff. We also deliver targeted sessions for boards.

How many people can attend?

Many of our online sessions can be enjoyed by up to 30 staff, though our in-person workshops are usually limited to 12-18 people to maximise the engagement of delegates.

How is the training delivered?

We understand that healthcare professionals have different schedules and preferences. That's why we offer a variety of training options, from convenient one-hour webinars to comprehensive full-day in-person sessions. Choose the format that suits your needs and goals.

How long is the training?

Our online workshops are typically delivered for 2-3 hours, whilst our in-person sessions usually last all day. Our webinars tend to last no more than an hour.

How can you pay for training?

If your organisation is a full member of NHS Elect, you can use your membership tokens in exchange for training workshops. If your organisation is not a full member you can still access our training by paying directly.

Book a workshop

To book a communications workshop, please get in touch with our team and we'll be happy to discuss your requirements. Please note, if you would like to pay for services using membership tokens, we will need approval from the lead member at your organisation.

Contact us

Learn today

Members of NHS Elect can instantly access a wide range of webinars, courses and resources.

Our services
Using NHS Elect
Contact Us
020 3925 4851
info@nhselect.org.uk
LABS Hogarth House
136 High Holborn
Holborn
LONDON WC1V 6PX
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