NHS Elect - Events

Our events are typically 1-2 hours long and as interactive as possible.

They have been watched more than 15,000 times since April 2020.

Last month 97% of attendees rated our webinars as excellent or good.

Online Patient Experience Masterclass: Delivering great patient and customer experience panel

Presented by Sue Kong

This session will feature a 'chatshow' format with Carol Deans, Joe Blunden, Mike Tomlinson and Will Dolan on communicating with staff, patients and filming in a socially distanced...

09 Dec 2020
10:00 (1.5 Hours)
Online
Members only

Online Patient Experience Masterclass: The role of Empathy in Patient Experience

Presented by Sue Kong

In this masterclass session, Peter Dorrington – an expert in combining data science with behavioural science - will share with us the results of research about Empathy in Cus...

09 Dec 2020
13:30 (2.5 Hours)
Online
Members only

November 2020

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1 to 1 events this month

Psychological Safety in Teams Online

Join over 120 webinars and virtual workshops each year covering a wide range of topics

Online Patient Experience Masterclass: Delivering great patient and customer experience panel

Online Patient Experience Masterclass: The role of Empathy in Patient Experience

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