Presentations

( 165 Presentations )
Marketing, Communication & Branding
Social marketing in a pandemic
May 21 2020
Customer Care & Patient Engagement
Patient engagement part 6 - Planning patient engagement
May 20 2020
Customer Care & Patient Engagement
Patient engagement part 5 - Experience Based Design
May 14 2020
Customer Care & Patient Engagement
Patient engagement part 4 - Goldfish Bowl technique
May 07 2020
Leadership & OD
Conflict basics
Apr 24 2020
Customer Care & Patient Engagement
Patient engagement part 3 - Tools for engagement
Apr 24 2020
Customer Care & Patient Engagement
Patient engagement part 2 - Recruiting patients
Apr 17 2020
Customer Care & Patient Engagement
Improving the patient experience
Apr 16 2020
Leadership & OD
Leadership in uncertain times
Apr 15 2020
Customer Care & Patient Engagement
Patient engagement part 1 - Why engage with patients?
Apr 09 2020
QI & Measurement
Intro to QI part 1 - Aim statements
Apr 08 2020
Coaching & Personal Development
Teaming and psychological safety
Apr 01 2020
QI & Measurement
Process mapping (Workshop)
Mar 03 2020
Business & System Development
Negotiating and influencing (Workshop)
Feb 25 2020

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