Presentations

( 197 Presentations )
Customer Care & Patient Engagement
Patient engagement 4: Goldfish bowl technique
May 20 2021
QI & Measurement
Introduction to QI 5 - testing changes
May 18 2021
Business & System Development
Nudge and persuasion
May 18 2021
Customer Care & Patient Engagement
Patient engagement 3: Tools for engagement
May 13 2021
Business & System Development
Online facilitation skills 1 - what changes online?
May 06 2021
QI & Measurement
Driver Diagrams
May 05 2021
QI & Measurement
Capacity Planning
Apr 27 2021
Customer Care & Patient Engagement
Patient engagement 1: Why engage patients?
Apr 27 2021
Business & System Development
Negotiation
Apr 27 2021
QI & Measurement
Introduction to QI 2 - Measuring Change
Apr 23 2021
Personal Development
Compassionate Conversations
Apr 21 2021

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