Online video conferencing
This interactive one hour webinar will help you audit your existing process - what do you mean you don’t have one – and introduce you to the key steps in ensuring you have the right capacity to meet the demands on your service.
The one hour workshop will cover:
· The four stages in capacity planning
· Guidance on getting the right data
· The importance of flow maps and process templates
· The process for getting the right capacity
· Monitoring your results
Who should Log in:
This workshop is recommended for those who are managing a team or a service and want to improve their approach to planning capacity.