This 90 minute webinar will explore human factors from the lens of sociotechnical system interactions. We will discuss how to analyse and (re)design ‘systems’ and ‘things’ which allow people to succeed. This includes considering the move from linear thinking to system thinking, and the impact that this can have in a complex environment such as healthcare.

An overview of one of the most widely used healthcare human factors systems models, the Systems Engineering Initiative for Patient Safety (SEIPS) model, will be provided and practical exercises will be undertaken to demonstrate use of the SEIPS model.