30 April 2024
10:00 - 11:00
1 hour

MS Teams
Online video conferencing

The ‘Team of Teams’ theory was made popular by General Stanley McChrystal in his book "Team of Teams: New Rules of Engagement for a Complex World," which was published in 2015. General McChrystal commanded the Joint Special Operations Task Force in Iraq in 2003. He quickly realised that conventional military tactics were failing – the allied forces had a huge advantage in numbers, equipment and training but none of the enemy's speed and flexibility. He thus changed tactics to adopt a 'team of teams' approach that combined extremely transparent communication with decentralized decision-making.

In this hour-long webinar, our presenters will share their understanding of the Team of Teams book and its 7 key principles and think about its application to our work as leaders in health and care and its links with other important work on teams. By breaking down silos, encouraging collaboration, and enabling rapid decision-making at various levels, can our NHS organisations and teams become more adaptable and responsive in an increasingly interconnected and uncertain world? And what might be the challenges for us in adopting such a model?

Lead facilitator

Caroline Dove  

Caroline has been CEO of NHS Elect since 2003, building a team of amazing people to provide high quality, in-house support to healthcare organisations across the country, and developing leaders to enable them to deliver improved services.

Caroline joined the NHS on the National Management Training Scheme and has spent her entire career working as a leader in the NHS. She worked mainly in acute hospitals in operational and strategic management, including as an Executive Director at Chelsea and Westminster Hospital. Caroline has a passion for supporting NHS staff in delivering better care for our patients. In the 1990s she led the operational development of the UK's first treatment centre and has supported leaders for over 20 years in learning, developing and mentoring. 

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