23 May 2024
09:30 - 10:30
1 hour

MS Teams
Online video conferencing

If we want to improve some aspect of our service, we must first appreciate how it currently works.  If we dive straight in and start changing things, we could make it worse, not better. But how do we go about understanding our current system, and, just as important, how can we communicate this to others?  Albert Einstein is reputed to have said, “If you can't explain it simply, you don't understand it well enough”.  Driver diagrams are a way of doing just that.  They are a visual representation of how our system works.  But, as with any useful tool, they take effort to master. This webinar will get you started.

The webinar will cover:

  •  The how and why of changing your relationship with uncertainty.
  • Introduction to Uncertainty Tolerance, the key skill to navigate the 21st century.
  • Understanding the relationship between change and uncertainty and anxiety and creativity.
  • A new paradigm for leadership and personal growth
  • Tips and practical tools help you face personal and professional uncertainty.
  • Q&A

We will also invite all attendees to join our wider program.

Benefits to the organisation

•           Reduce anxiety and increase resilience.

•           Increase creativity, unlock problem-solving ability, and team cooperation.

•           Learn to make bolder, braver decisions, whether as a leader or in your own life.

Who should attend: Anyone and everyone. Uncertainty is the key driver of anxiety.  From personal worries at home and work to the huge changes we see worldwide and within our organisations. Anxiety is unsustainable and leads us to fog, stasis and overwhelm. Learning to increase your uncertainty tolerance gives you a talisman against today’s world of change, allowing you to worry less and do more.

Lead facilitator

Mike Davidge  

Mike Davidge retired from the UK National Health Service in August 2017 which he originally joined in 1979 from the manufacturing industry. In the early 1980's he was jointly responsible for creating the first national performance indicators in England and between 1986 and 1992 pioneered reduced waiting times in England and Wales. He became the Analysis Director for the NHS Modernisation Agency in 2001 and left the MA in February 2005 to take up a role as Director of Analysis & Modelling within the Leeds health economy. He became Head of Measurement at the NHS Institute for Innovation and Improvement in 2009 until its closure in March 2013 when he obtained a post of Director with NHS Elect. He was also Senior Improvement Advisor for the 1000 Lives team in NHS Wales from 2008-2013 and then Head of Improvement Methodology in its successor, 1000 Lives Improvement until August 2015. He set up his own private company, M and L Partnership Ltd, in September 2012 to pursue invitations for work that were outside the scope of his NHS employment. He currently has clients in England, Wales, Scandinavia and Australasia.

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