05 May 2021
13:00 - 14:00
1 hour
Online video conferencing

This one hour session explores driver diagrams, a powerful improvement and measurement tool essential for anyone involved in improvement.   They can be used to aid a board level organisational strategy all the way through to a project on a ward or in a GP surgery. 

Using multiple NHS examples we will look at how they are created, how they are used as an engagement tool and how they are key to ensuring appropriate measurement for any improvement project. We will also explore some of the pitfalls of what not to do. As part of the session we will introduce an NHS tool which creates driver diagrams.


Lead facilitator

Lisa Godfrey  

Lisa has 30 years’ experience in the NHS, and is an experienced leader of transformational change and improvement. Prior to joining NHS Elect as a Programme Director in 2013, Lisa held a variety of executive director roles in acute Trusts and the charitable sector; including the Directorships for Strategy and Service Transformation, and Campaign Director for Patient Experience. Lisa, who is a nurse by background, has led a number of significant projects including service reconfiguration and major capital builds, cultural change programmes and within the charitable sector set up a UK pipeline for system redesign projects. Lisa uses a combination of service improvement and programme management approaches with social movement techniques.

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