In this interactive one hour webinar Mike Davidge will help you answer two important questions. Have the recent changes I've made to my service made a difference? How can I track the impact of a proposed change? It will introduce you to the 7 steps to measurement. Follow these 7 steps to ensure that you are measuring the right things in the right way.
Booking link: https://attendee.gotowebinar.com/register/5784359557061799179