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Communication and engagement

Effective communication for teams

Effective communication is crucial for successful teamwork, especially within the dynamic NHS environment. This webinar is designed to equip NHS managers and leaders with essential communication skills to enhance team collaboration.
 
Date Friday, 23 January 2026 10:00 AM - 11:00 AM
Where Details Online Online - MS Teams
User Details Members:
Level Details Suitable for all levels
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Radio11316 people viewed this event

What you’ll learn

  • How to communicate clearly and confidently in fast-paced NHS settings
  • Techniques for active listening and asking effective questions
  • Adapting your communication style for different people, roles, and situations
  • Creating psychologically safe spaces that encourage openness and trust
  • Approaches for handling difficult or sensitive conversations with compassion
  • Strategies to strengthen team cohesion and reduce misunderstandings

Who is this webinar for?

  • NHS managers, team leads, and supervisors aiming to strengthen team communication
  • Staff stepping into leadership roles who want to build confidence in effective communication
  • Anyone working within multidisciplinary NHS teams seeking clearer, more collaborative dialogue
  • Colleagues interested in developing compassionate, inclusive, and impactful communication skills

Lead facilitators

Joe Blunden

Joe is a multi-award winning marketing and communications specialist with over 15 years of experience across a range of industries. He has worked for the NHS for the past 10 years, including marketing, communications and engagement roles in both acute and community settings.

He is a compulsive learner and recently completed an MBA (Distinction), having gained a Professional Diploma in Marketing from the Chartered Institute of Marketing, a Diploma in Managing Digital Media and a degree in business.

Joe directed the successful campaign to get the NHS Choir to Christmas number one in 2015, raising over £300k for charity in the process. He also led NHS Voices in 2018, bringing together 30 celebrity singers to record a song for the NHS, which was made into a documentary by ITV.

Joe specialises in strategy development and digital communication and has extensive experience in PR, stakeholder engagement and campaign development.

Sally Vaughan

Sally started her career as an NHS General Management Trainee in 2006, gaining an MSc in Healthcare Leadership and Management as part of this programme. She has worked in various operational management roles across mental health and acute services since then, mainly in London teaching hospitals. More recently she was the Associate Director for Surgery, Theatres, Anaesthetics and Critical Care at Frimley Health NHS Foundation Trust, successfully leading those services through the Covid pandemic surges and elective recovery phases. Sally is a qualified coach and has training in Quality Improvement methodology.

Sally supported the opening of the Heatherwood Hospital as a state of the art orthopaedic and opthalmology elective centre at Frimley Health and increased Critical Care capacity permanently as part of the post-Covid response. Her leadership and coordination of surgical services at Frimley saw some of the first 'green pathway' elective patients treated outside of London in a Covid-safe environment against a backdrop of her Trust treating the 4th highest level of Covid patients in the country.

Sally has completed the Nye Bevan Programme and she is a MBTI Step I and Step II qualified facilitator. She also has a Post-Grad Diploma in Organisational Development Practice.

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