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Leadership development & OD

Leading change

Changing things in healthcare is often complex, with multiple teams, processes, and priorities to consider. Many change initiatives fail not because the ideas are flawed, but because people, systems, or communication get in the way. This webinar will explore common barriers to successful change, why resistance occurs, and practical strategies to support teams, engage staff, and optimise the chances of lasting success.

Date Tuesday, 31 March 2026 14:00 PM - 15:00 PM
Where Details Online Online - MS Teams
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Level Details Suitable for all levels
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What you’ll learn

  • Why change in healthcare is often challenging and where barriers commonly appear
  • How to recognise different types of resistance and what’s driving them
  • Practical strategies to engage staff and support teams through change
  • Ways to communicate clearly to build trust and reduce uncertainty
  • Tools to improve the chances of successful, sustainable change

Who is this webinar for?

  • Anyone involved in leading, supporting, or delivering change in healthcare
  • Staff who want to understand why change efforts sometimes stall
  • Managers and team leads looking for practical ways to engage their teams
  • People seeking tools to improve communication and collaboration during change
  • Anyone wanting to build confidence in navigating complex change initiatives

Lead facilitators

Jim Timpson

Jim joined NHS Elect in 2004 to set up the “Business of Healthcare” work-stream focusing on the financial sustainability of NHS services. This built on 7 years of experience in the IT recruitment business and 10 years of general management experience gained via the NHS Management Training Scheme. After a few years helping members on joint ventures, business cases, tender responses and negotiation strategies he was being asked to do increasing amounts of facilitation, change management and leadership development work. This prompted him to gain first a certificate in practice and then an MSc in Organisational Development from Roffey Park Institute. He still works on business oriented projects but a growing proportion of his time is devoted to work on resilience, conflict and culture.

Andy Mitchell

Andy is Assistant Director at NHS Elect and works across the AEC and Acute Frailty Networks.  Andrew has over 20 years’ experience in Urgent and Emergency Care, Acute Medicine and Critical Care within the NHS and internationally.

Andy initially developed his clinical career in a number of EDs as well as other acute and critical care areas, becoming a Service Lead and Advanced Nurse Practitioner.

Andy has previously developed and implemented a nurse-led AEC service and during his time with NHS ELect has worked with over 50 Trusts and other providers across the UK in optimising their SDEC offers. He has particular interests in Experience Based Design, nursing workforce and development, and Quality Improvement techniques.

In addition to his work at NHS Elect, Andy has undertaken interim strategy posts and provides consultancy to nursing agencies.  Andrew has been a visiting postgraduate lecturer in Emergency Practice and is passionate about promoting Advanced Nursing.