Intro to Quality Improvement

QI & Measurement
This course will provide you with the fundamentals of quality improvement.


This introduction to quality improvement (QI) will provide you with the fundamentals of QI so that you can begin to consider improvements in your area for the benefit of service users and staff.

Based around the Model for Improvement, the course contains six modules, as well as a short multiple choice quiz to test your learning. Each module will take around 60 minutes to complete, and you are welcome to work through these in one go or in bitesize chunks to suit your availability.
4 hours
Service leads

Learning outcomes

  • An understanding of the Model for Improvement
  • Clarity around how to set the most effective aim statement
  • An understanding of the seven steps to measurement
  • Awareness of a range of tools to help diagnose problems
  • An understanding of the PDSA cycle
  • Clear evidence of why involving service users is beneficial


Joe Blunden
Rob Davis

Learning materials

  • Videos and presentations
  • Links to additional resources
  • Activities and a quiz to check learning
  • A certificate of completion

Get started today

Please click the button below to begin module one.

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