Flow 2 How to reduce waits and delays

Mike Davidge
This 2-hour virtual workshop, the second of three on the topic of Flow, offers a proven approach to successfully reducing waiting times and improving flow. So, if you have a ...

Creativity and PDSAs

Catherine Heaney
Thiswebinar will help people consider how they generate ideas for changes that they can maketo achieve their Quality Improvementgoals.Learn differen...

Confidence and Assertiveness

Marian Hubbell
This 90-minute interactive workshop aims to support participants to gain greater confidence and assertiveness at work.Participants will be introduced to a model that provides a s...

Resilient people and compassionate organisations

Leanne Saddler
Resilient people can survive dysfunctional organisations, and healthy team cultures can support exhausted people, but with effort and insight, we can create teams in which people k...

Flow 3 Capacity Planning

Mike Davidge
This is the third in the flow, demand and capacity webinar series. Whereas the previous two concentrated on why queues occur and how to address them, this 1h15 webinar takes ...