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Leadership development & OD

Compassionate Conversations

Join us for an insightful webinar on compassionate conversations, designed to help you communicate with empathy and understanding in the workplace. Through practical guidance and reflection, you’ll explore why compassion is essential for building trust, fostering collaboration, and creating a supportive, inclusive team culture. This session will give you tools and strategies to strengthen everyday connections, enhance relationships, and reflect on your own communication practices.

Date Wednesday, 03 December 2025 14:30 PM - 15:30 PM
Where Details Online Online - MS Teams
User Details Members:
Level Details Suitable for all levels
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Radio11570 people viewed this event

What you’ll learn

  • Why compassionate conversations are vital in the workplace
  • How to deepen everyday compassion into stronger connections
  • Practical approaches to building trust and collaboration
  • Ways to foster a supportive and inclusive team culture
  • Time to reflect on your own practice and experiences

Who is this webinar for?

  • Anyone who wants to communicate with greater empathy at work
  • Staff looking to strengthen team relationships and collaboration
  • Leaders and managers aiming to build compassionate workplace cultures

Lead facilitators

Richard Horner

Richard is an Associate at NHS Elect, working three days a week with the team and at a coffee shop in Reading he owns for the remaining two days.

He spends the majority of this time facilitating sessions on topics such as Resilience, Leadership, Teams and Difficult Conversations. Prior to joining NHS Elect, Richard worked with the London Ambulance Service NHS Trust where he qualified as a mediator. Prior to this, he managed a leadership programme for a university.

Richard's passion lies in helping people to improve their capacity for self awareness so they can help themselves to greater self leadership. He believes this ultimately leads to a greater capability for people awareness and better organisational leadership.  Richard uses techniques for better breathing, mindfulness and gratitude to improve the foundations of self awareness.

Eleanor Clarke

Eleanor is an independent consultant and qualified work-place mediator, executive coach, team coach and facilitator. She has worked in both the public and private sector. She started out in research and development before moving into service improvement and change management on behalf of public sector organisations, including the MOD, county councils and the civil service. Healthcare is her favourite working environment, and she has worked in primary and community care and arm’s-length bodies for the last 12 years. Switching from process to people development, Eleanor headed up a new Organisational Development service within an NHS Trust, which quickly became a trusted partner to senior leaders, team leaders and staff throughout the organisation. She continues to have a passion for creating value-based solutions to support a culture of compassion and inclusion. She squeezes in a bit of mediation too.

What participants say

91%

of attendees were overall satisfied with the session.

“Really liked the organisation and flow of session, expert knowledge of presenters. Good review of subject with really helpful tips and resources. ”

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