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Management fundamentals

Chairing a productive meeting

This webinar will provide you with an introduction to organising and running productive meetings. It is especially useful if you want to ensure full participation and commitment from everyone present and to create engaging meetings that get the best out of participants and are enjoyable to chair.

Date Tuesday, 03 March 2026 14:30 PM - 15:30 PM
Where Details Online Online - MS Teams
User Details Members:
Level Details Suitable for all levels
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Radio13711 people viewed this event

What you’ll learn

  • How to plan and structure a productive meeting
  • Techniques to encourage full participation and keep people engaged
  • Ways to manage group dynamics and keep discussions on track
  • Tips for chairing meetings confidently and effectively
  • How to create a positive atmosphere that supports good decision-making

Who is this webinar for?

  • Anyone who chairs or organises meetings
  • Staff wanting more confidence in leading group discussions
  • Teams looking to improve participation and communication
  • People frustrated by unfocused or unproductive meetings
  • Anyone wanting practical tools to make meetings more effective and enjoyable

Lead facilitators

Caroline Dove

Caroline has been CEO of NHS Elect since 2003, building a team of amazing people to provide high quality, in-house support to healthcare organisations across the country, and developing leaders to enable them to deliver improved services. Caroline joined the NHS on the National Management Training Scheme and has spent her entire career working as a leader in the NHS. She worked mainly in acute hospitals in operational and strategic management, including as an Executive Director at Chelsea and Westminster Hospital. Caroline has a passion for supporting NHS staff in delivering better care for our patients. In the 1990s she led the operational development of the UK's first treatment centre and has supported leaders for over 20 years in learning, developing and mentoring.

Sue Kong

Sue has 30 years of operational, strategic and board experience in the NHS, largely in London and the East Midlands. She is passionate about developing young people and promoting diversity in the NHS. Sue has an MBA (distinction), specialising in marketing and is a CIM Chartered Marketer. Sue is an editorial board member for the Journal of Patient Experience (SAGE) and has presented at Warwick Business School, the Institute of Directors and the 2020 Arab Health Congress. Sue holds the ILM Level 7 Diploma in Executive Coaching and Mentoring, is a member of the Association for Coaching and is passionate about coaching and mentoring colleagues from all backgrounds and disciplines in the NHS and is also keen on researching and testing use of AI in coaching. In 2024, Sue has been recruited to sit on the selection panel for the prestigious Oxford University & Ellison Institute of Technology (EIT) Ellison Scholars programme to find and fund students who will help solve some of humanity’s most challenging and enduring problems.

What participants say

93%

of attendees agreed the presenters delivered the session effectively.

“It was excellent - lots of useful concepts, well paced. One of the best NHS Elect webinars I've been to.”