Management fundamentals

Minute taking made simple

This webinar is designed to help you take meeting minutes with clarity, confidence and ease. We will discover why effective minute-taking matters, learn practical techniques for capturing key details accurately, and explore time-saving approaches that make note-taking less stressful and more rewarding.

When Wednesday, 18 March 2026 14:30 PM - 15:30 PM

Where Online Online - MS Teams

Download MS Teams

Price Members:

Level Suitable for all levels

1548 people viewed this event

What you’ll learn

The purpose and value of effective minute-taking
Simple methods to capture key points quickly and accurately
How to organise notes for clarity and easy follow-up
Time-saving tools and templates to streamline your process

Who is this webinar for?

Anyone who attends or organises meetings
Professionals wanting to improve communication and record-keeping
Students and learners developing note-taking skills
Teams looking to run more efficient, action-focused meetings

Lead facilitators

Caroline Dove

Caroline has been CEO of NHS Elect since 2003, building a team of amazing people to provide high quality, in-house support to healthcare organisations across the country, and developing leaders to enable them to deliver improved services. Caroline joined the NHS on the National Management Training Scheme and has spent her entire career working as a leader in the NHS. She worked mainly in acute hospitals in operational and strategic management, including as an Executive Director at Chelsea and Westminster Hospital. Caroline has a passion for supporting NHS staff in delivering better care for our patients. In the 1990s she led the operational development of the UK's first treatment centre and has supported leaders for over 20 years in learning, developing and mentoring.

Sue Kong

Sue has 30 years of operational, strategic and board experience in the NHS, largely in London and the East Midlands. She is passionate about developing young people and promoting diversity in the NHS. Sue has an MBA (distinction), specialising in marketing and is a CIM Chartered Marketer. Sue is an editorial board member for the Journal of Patient Experience (SAGE) and has presented at Warwick Business School, the Institute of Directors and the 2020 Arab Health Congress. Sue holds the ILM Level 7 Diploma in Executive Coaching and Mentoring, is a member of the Association for Coaching and is passionate about coaching and mentoring colleagues from all backgrounds and disciplines in the NHS and is also keen on researching and testing use of AI in coaching. In 2024, Sue has been recruited to sit on the selection panel for the prestigious Oxford University & Ellison Institute of Technology (EIT) Ellison Scholars programme to find and fund students who will help solve some of humanity’s most challenging and enduring problems.

What participants say

93%

of attendees would recommend this session to a colleague.

“This was perfect session for all grades in a NHS organisation. I have learned so much about minute taking especially as a leader and manager.”

Minute taking made simple

What you’ll learn

Who is this webinar for?

Lead facilitators

Caroline Dove

Sue Kong

What participants say

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Minute taking made simple

What you’ll learn

Who is this webinar for?

Lead facilitators

Caroline Dove

Sue Kong

What participants say

Do you know someone who'd love this event? Tell them about it...

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Our services

Using NHS Elect

Contact Us

Do you know someone who'd love this event?
Tell them about it...