Alice Lundsten
Alice is a highly skilled quality improvement leader with over 15 years of healthcare experience. She specialises in system‑level transformation, demand and capacity modelling, and the use of data to drive sustainable service improvement. With a career spanning both the third sector and the NHS, Alice has consistently delivered improvements that enhance patient pathways, strengthen operational effectiveness and build capability across organisations.
Alice has shaped large‑scale improvement initiatives, delivered modelling pilots with Integrated Care Boards, and created communities of practice that strengthen peer‑to‑peer learning and sustainable change. Her leadership is grounded in empathy, clarity and a strong commitment to equality, informed by both her professional roles and her long‑standing work as a trustee for Kiota.
A skilled coach and facilitator, Alice creates supportive, engaging training environments that build confidence, deepen understanding and equip participants to drive meaningful improvement in their own organisations.