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Resources
Presentations
Presentations
Access a large number of presentations from our central webinars and workshops.
Presentations
Webinar videos
Podcasts
Presentations
Webinar videos
Podcasts
Presentations
( 81 Presentations )
--Select Category--
Business & System Development
Customer Care & Patient Engagement
Leadership & OD
Marketing, Communication & Branding
National Events
Personal Development
QI & Measurement
Featured
Personal Development
Conducting effective appraisals
Nov 23 2021
Customer Care & Patient Engagement
Customer Care for the internal customer
Nov 11 2021
Customer Care & Patient Engagement
Patient engagement 6: Planning patient engagement and avoiding pitfalls
Jul 12 2021
Customer Care & Patient Engagement
Patient engagement 5: Experience Based Design
Jun 10 2021
Customer Care & Patient Engagement
Patient engagement 4: Goldfish bowl technique
May 20 2021
Customer Care & Patient Engagement
Patient engagement 3: Tools for engagement
May 13 2021
Customer Care & Patient Engagement
Patient engagement 2: Identifying patients & recruiting patients for engagement
May 05 2021
Customer Care & Patient Engagement
Patient engagement 1: Why engage patients?
Apr 27 2021
Customer Care & Patient Engagement
Patient engagement part 6 - Planning patient engagement
May 20 2020
Customer Care & Patient Engagement
Patient engagement part 5 - Experience Based Design
May 14 2020
Customer Care & Patient Engagement
Patient engagement part 4 - Goldfish Bowl technique
May 07 2020
Customer Care & Patient Engagement
Patient engagement part 3 - Tools for engagement
Apr 24 2020
Customer Care & Patient Engagement
Patient engagement part 2 - Recruiting patients
Apr 17 2020
Customer Care & Patient Engagement
Improving the patient experience
Apr 16 2020
Customer Care & Patient Engagement
Patient engagement part 1 - Why engage with patients?
Apr 09 2020
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