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Resources
Presentations
Presentations
Access a large number of presentations from our central webinars and workshops.
Presentations
Webinar videos
Podcasts
Presentations
Webinar videos
Podcasts
Presentations
( 11 Presentations )
--Select Category--
Business & System Development
Coaching & Personal Development
Customer Care & Patient Engagement
Leadership & OD
Marketing, Communication & Branding
National Events
QI & Measurement
Featured
Leadership & OD
Resilient People in Compassionate Organisations
Dec 14 2020
Customer Care & Patient Engagement
Key tools and principles for effective engagement
Oct 16 2020
Customer Care & Patient Engagement
Identifying and recruiting service users for engagement
Oct 09 2020
Customer Care & Patient Engagement
Remote communication and engagement
Oct 07 2020
Customer Care & Patient Engagement
Why engage with patients?
Oct 02 2020
Customer Care & Patient Engagement
Patient engagement part 6 - Planning patient engagement
May 20 2020
Customer Care & Patient Engagement
Patient engagement part 5 - Experience Based Design
May 14 2020
Customer Care & Patient Engagement
Patient engagement part 4 - Goldfish Bowl technique
May 07 2020
Customer Care & Patient Engagement
Patient engagement part 3 - Tools for engagement
Apr 24 2020
Customer Care & Patient Engagement
Patient engagement part 2 - Recruiting patients
Apr 17 2020
Customer Care & Patient Engagement
Improving the patient experience
Apr 16 2020
Customer Care & Patient Engagement
Patient engagement part 1 - Why engage with patients?
Apr 09 2020
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