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Webinars
Online Courses
Resources
Slide packs
Templates, guides and articles
Webinar videos
OD and Training
In-house workshops
Leadership development
Coaching
Business and strategy support
Happier Working Lives
QI support
Team development
Organisational development
Communications and engagement
Customer care
Consultancy
Developing models of care and improving pathways
Network design and programme support
Human factors and ergonomics
Strategy and systems thinking
Communications and Engagement
Workforce planning and redesign
Workforce development, digital skills and educational resource design
Conflict, facilitation, and mediation
Team development
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Confidence and Assertiveness
Negotiation
Conflict and difficult conversations
Capacity Planning
Change 3 - Complexity and change
Managing effectively in a virtual world - 1
Appraisal training
Minute taking
Chairing meetings
Compassionate conversations
Developing a flexible approach to your leadership behaviours
Change 2 - Human dimensions of change
Creating effective campaigns
Project Management - Foundation
Report Writing
Strategy for beginners
Introduction to content creation
Change 1 - Leading Change
The compassionate learning organisation 4 - systems thinking
Resilient people in compassionate organisations
The compassionate learning organisation 2 - mental models
The compassionate learning organisation 3 - building a shared vision
The compassionate learning organisation 1 - personal mastery
Storytelling
Happier Working Lives
Experience based design
Nudge and persuasion
Introduction to MS Teams
An introduction to Twitter
Process Mapping
Interview Skills
Communications for QI
Lean Thinking
Effective Writing
Introduction to personal impact and presentation skills
Writing an effective business case
Introduction to QI 5 - Testing changes
Introduction to QI 4 - Involving service users
Project Management - Foundation
Compassionate Leadership
Facilitating QI On-line
Introduction to QI 3 - what changes can we make?
Introduction to QI 2 - Measurement
Online facilitation skills 4 - tools of engagement
Service user engagement
Influencing: the power of words
Introduction to Flow, Demand and Capacity
Social Media for the NHS
Human Factors
Systems thinking for QI
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