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Webinars
Online Courses
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Happier Working Lives
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Team development
Organisational development
Communications and engagement
Customer care
Consultancy
Developing models of care and improving pathways
Network design and programme support
Human factors and ergonomics
Strategy and systems thinking
Communications and Engagement
Workforce planning and redesign
Workforce development, digital skills and educational resource design
Conflict, facilitation, and mediation
Team development
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NHS Elect - QI Network
Flow 3 Capacity Planning
Resilient people and compassionate organisations
Confidence and Assertiveness
Creativity and PDSAs
Flow 2 How to reduce waits and delays
NHS Elect - QI Network
Growing your social media following
Inclusive Leadership
Finance for non-finance people
Minute Taking
Time Management
Effective Communication for Teams
If Disney ran your hospital..... by Fred Lee
NHS Impact the first year
Intro to process mapping
7 steps to measurement for improvement
Report writing
Flow 1 Introduction to Demand and Capacity
Presenting with confidence
Stategy for beginners
Presenting Data Effectively
Difficult Conversations
Writing an effective business case
Teaming and Psychological Safety
Interview Skills for Interviewers
Chairing a meeting
Personal Branding
Uncertainty Experts
Driver diagrams in quality improvement
Service User Engagement
Negotiation
Supporting your team to do improvement
What is lean thinking?
Interview Skills for Interviewees
Intro to marketing (TEST)
Project Management Advanced
Compassionate Leadership
Compassionate leadership (test)
Career Planning
Time management - test
Report writing - test
Intro to Quality Improvement
Mentoring
Social Media for the NHS
Measurement for Improvement
Patient Engagement
Experience Based Design
Online Facilitation
Intro to Marketing
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